Engagement Coordinator

Engagement Coordinator

About us:

Canada’s Ocean Supercluster accelerates the development and commercialization of made-in-Canada ocean solutions in energy transition, food security, future of transport, and climate change while also growing more companies, creating more jobs, and attracting ocean talent. As Canada’s national ocean cluster, the OSC is a convenor of members, partners, and networks and a catalyst for transformative growth that helps build the robust ecosystem needed to help realize Ambition 2035 – a 5X growth potential in ocean in Canada by 2035. To date, the OSC has approved more than 150 projects valued at more than $600 million, which will deliver more than 300 new made-in-Canada ocean products, processes, and services to sell to the world. The OSC has a team of over 30 employees across eight provinces.

About the Candidate:

Reporting to the Director of Engagement, the Engagement Coordinator plays a central role in how OSC understands, supports, and grows its national membership.

This is a data driven, systems-oriented role for someone who is comfortable working with technology, eager to learn new tools, and motivated by turning information into insight. You will be responsible for maintaining the integrity of OSC’s membership data, experimenting with dashboards and reports, and helping the Engagement team make better decisions through data.

You’ll also contribute to the delivery of virtual and in person events and support cross team projects that strengthen member acquisition, onboarding, and retention.

This role is well-suited to a new or early career professional who enjoys working with data, thrives in a fast-paced environment, and wants to build hands-on experience with CRM systems, analytics, and stakeholder engagement in a national innovation organization.

If this sounds like you, and you are excited by the opportunity to meaningfully contribute to the future of Canada’s sustainable ocean economy, read on!

Roles and Responsibilities:

Data, Systems & Insights

  • Become a power user of OSC’s membership systems, including Salesforce CRM, member communications tools, and event platforms
  • Maintain a high-quality, reliable membership database, working across teams to close data gaps and improve consistency
  • Analyze membership and engagement data and translate it into clear dashboards, reports, and insights using Salesforce and Power BI
  • Identify patterns and opportunities in the data to support member growth, onboarding, and retention strategies

Events & Convening

  • Support the planning and delivery of virtual and in person events, including managing online platforms, speaker coordination, budgeting, and venue logistics

Engagement & Collaboration

  • Respond to member inquiries and coordinate with internal teams to ensure accurate and timely follow-up
  • Support stakeholder mapping, industry research, and prospective member outreach
  • Contribute to the execution of engagement plans and cross team initiatives

Continuous Improvement

  • Document and improve engagement and membership processes
  • Bring curiosity and experimentation to how OSC uses data, tools, and workflows
  • Take on additional projects as opportunities arise

What you Bring

You might not meet every requirement below — that’s okay. We’re most interested in how you think, learn, and approach problems.

  • You are comfortable with technology and enjoy learning new systems and tools
  • You like working with data, and are curious about how it can be used to tell stories and inform decisions
  • Strong analytical and critical thinking skills, with attention to detail
  • A self-starter mindset — organized, proactive, and motivated to improve how things work
  • Comfortable juggling multiple priorities in a fastmoving environment
  • Able to communicate clearly and professionally with a wide range of stakeholders
  • Enjoy working toward targets and seeing measurable results
  • Thrive in a remote first, collaborative environment, while also working independently and autonomously

Ideal Additional Qualifications

  • Completion of an undergraduate degree, diploma or equivalent experience
  • 1+ year of professional or relevant internship/co‑op experience
  • Familiarity with tools such as Salesforce, Power BI, MS Office, or similar platforms
  • Experience supporting or managing virtual events (e.g., Zoom)
  • Excellent written and verbal communication skills in English
  • Experience in a membership‑based, innovation, or non‑profit organization is an asset
  • Knowledge of Canada’s ocean economy or innovation ecosystem is an asset
  • French language skills are an asset

We are excited to continue building our team with experienced professionals who are passionate about realizing Canada’s ocean opportunity and growing the ocean economy in a digital, sustainable, and inclusive way.

The OSC is committed to your career growth and supports team-wide professional development through internal training in DEI (Diversity, Equity & Inclusion). 

The OSC is committed to living its values, which includes the development of a diverse, inclusive, and equitable experience for our applicants and team members. Please let us know if you require any interview accommodations. 

Apply now by providing your cover letter and resume to hr@oceansupercluster.ca by April 10th. Early applications are encouraged as they will be reviewed on a rolling basis.